About Us

Prime Hardware — Opening Doors to Quality Since 2013

From Transport to Trusted Hardware Experts

What started as R R Express, a small transport business in 2013, grew into a passion for helping Australians create homes they love. In 2021, we launched Prime Hardware online, offering stylish and durable door handles, locks, hinges, barn door fittings, and smart lock solutions.

Thanks to incredible support from our customers, we expanded in 2023 to our Sydney showroom, featuring over 4,000 products on display — giving you the chance to see, touch, and compare every piece before you buy.

Why Aussies Trust Us

We partner only with leading brands — including Iver, Gainsborough, Yale, Lockwood, Whitco, Superior Brass, Zanda, Tradco, and Nidus — so you know you’re getting quality you can rely on.

 Our Expertise

Our team brings over 30 years of combined experience in home design, building, and interior design. This expertise allows us to:

  • Recommend the right hardware for any project

  • Help homeowners, builders, and designers make informed choices

  • Provide practical advice on functionality, aesthetics, and durability

 

Our Values

Everything we do is guided by our core values:

  • Integrity → Honest and transparent in every interaction

  • Quality → Products built to last from trusted brands

  • Customer Focus → Solutions that meet your needs and exceed expectations

  • Innovation → Embracing modern hardware trends, including smart locks

  • Community → We value our customers, suppliers, and team as part of our Prime Hardware family

Our Story

From humble beginnings in transport, we transitioned to hardware in 2021, focusing on delivering architectural hardware solutions that Australians could trust. Our goal was simple: combine quality, variety, and service to make every project easier, from renovations to new builds.

The overwhelming support we received online inspired us to open our Sydney showroom in 2023, where customers can experience our products firsthand. Whether it’s comparing finishes, testing functionality, or getting advice, our showroom offers a hands-on experience unmatched in the industry.

Why Choose Prime Hardware?

  • Serving Australians since 2013

  • Over 4,000 products in our Sydney showroom and online

  • Official stockists of trusted hardware brands

  • Helping homeowners, builders, architects, and designers

  • Built on values that put people and quality first

Looking Ahead

From transport to one of Sydney’s most trusted names in architectural hardware, our journey has always been shaped by values, hard work, and the support of our customers.

At Prime Hardware, we’re excited about the future. As we expand our product range and services, one thing remains constant: our commitment to delivering quality, innovation, and service you can count on, every step of the way.

Explore our range online or visit our Sydney showroom 2/249 Annangrove Road Annangrove 2156 today — over 4,000 products waiting to inspire your next project.